Contact Us

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121 Cecil Street
South Melbourne, VIC, 3205
Australia

1800 667 765

FAQS


ARE THERE ANY PRESERVATIVES IN SUNRAYSIA JUICES?

No added preservatives, Sunraysia juices are preserved by the vacuum seal of the bottle. Heated to destroy and control pathogenic and spoilage bacteria, hermetically sealed. As there are no preservatives added, it must be refrigerated after opening and consumed within 7 days.


ARE SUNRAYSIA JUICES PASTEURISED?

We pasteurise the product in an airtight glass/pet/pouch pack. This is a process of heating that ensures that each Sunraysia product is free from bacteria, spoiling, or other food borne diseases. It`s just like vacuum fresh sealing any food. Keeps perfectly until opened.

The pasteurisation process requires us to bring our juices to extreme temperatures. Pasteurisation is important in maintaining safety and quality and means our product does not have to be refrigerated until it is opened.


I'VE HEARD REPORTS THAT JUICE IS UNHEALTHY AND HIGH IN SUGAR. IS THIS TRUE? 

Most experts recommend that fruit juice, like any food, should be enjoyed in moderation.  The Australian Guide to Healthy Eating recommends 2 to 4 serves a day for Australian adults, and most dieticians advocate counting one fruit serve per day as juice.


WHERE DOES YOUR FRUIT COME FROM?ARE ALL FRUIT USED IN SUNRAYSIA JUICES GROWN IN AUSTRALIA?

Sunraysia is a 100 per cent Australian-owned company and all of our Classic juices (Glass and PET) are bottled in Australia. Our commitment is to always use the best tasting, seasonal fruit and vegetables all year-round, which means that during certain times of the year we import our fruit and vegetables from countries known for their high quality produce. And no matter where it comes from, rest assured we`re always using the pick of the crop, squeezed and bottle it right here in Australia.


WHAT ARE ANTI-OXIDANTS? AND ARE FREE RADICALS REALLY THAT BAD?

Anti-oxidants - are chemicals that can protect against damage to cells induced by free radicals and other oxidative processes.Free Radicals are normal byproducts of metabolism, but have also been linked to contributing to cancer and other tissue damage when noted at very high levels. Therefore daily consumption of anti-oxidants through diet is essential for maintaining healthy and many experts also feel that increased antioxidants in the body can help slow the process of ageing, and may even increase longevity. Our Sunraysia Juices, such as Prune and Pomegranate, are high in antioxidants. 


WHAT IS THE RECOMMENDED SERVING SIZE FOR SUNRAYSIA PRUNE JUICE?

When drinking our prune juice for the first time, we recommend that you start off with 250mL servings to see how you feel, and then increase if you desire.


WHY IS THERE SO MUCH SEDIMENT IN MY POMEGRANATE JUICE? IS IT SAFE?

Pomegranate juice naturally contains a high amount of phenolic compounds (antioxidants) which is characteristic of its bitter, astringent, rich red appearance.  Anthocyanin’s are polyphenols that contain red pigments, they are very reactive molecules and go through numerous reactions during juice processing and storage (i.e. hydrolysis, oxidation, condensation, polymerisation) which is often known as ‘anthocyanin ageing’.  The factors affecting the stability of these coloured pigments includes oxygen, temperature, light, pH and enzyme activity just to name a few.  However, temperature is known to the be the major contributor in accelerating deterioration of polyphenols.  Natural sedimentation of Pomegranate juice is acceptable however, for a better tasting Sunraysia Pomegranate juice, it is encouraged that unopened bottles are stored in a cool dark place.


YOUR PRODUCT TASTES DIFFERENT, HAVE YOU CHANGED THE RECIPE?

Fruit is seasonal and slight variations can be seen to run based on the raw materials used.

 

 


WHY IS THERE SO MUCH SEDIMENT IN MY PINK GUAVA JUICE? IS IT SAFE?

Natural sedimentation on Pink Guava blended juice is common. Pink Guava is obtained from a very thick puree which is mostly constituted with fibre. The density of each of reconstituted juices are different, so the Pink Guava puree splits into heavy particles going to the bottom and lighter accumulating at the top. This is very normal, just like you blending different juices in at home. It takes a quick couple of shakes to mix all the great flavours together before you serve. Enjoy every sip of this great tropical experience.


CONTAINER DEPOSIT SCHEME

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